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|Rhinestone Jewelry Corporation
2028 McDonald Avenue
Brooklyn, NY 11223
All items are lifetime warrantied for manufacturing defects for as long as you own the product.
Items in their original condition and packaging are able to be returned within 20 days from receipt
for a refund less a 15% re-stocking fee. If they come back later than the
20 days return period, there will be a 50% restocking fee. No returns past 60 days will be accepted. We do not refund
Product that is returned other than in it's original condition,
shows sign of wear or not in it's original packaging will be refunded less a 50%
re-stocking fee. The packaging of the item, must not be torn, cut, written on or bent out of
A returned item due to manufacturer's defect, will be replaced if
returned within 10 days of receipt, in it's original packaging and shows no sign
of wear. Otherwise, it will be repaired at no charge. If a refund is requested for it, then the
appropriate restocking charge fee will apply.
Sale items, special order items and components (such as stones, etc.)
are not returnable.
Minimum order effect:
Rhinestone Jewelry Corporation is a manufacturer that sells
wholesale. In order to maintain the low wholesale prices, most styles have
a minimum order quantity. Returns which result in customer retention of less than the minimum
for a style will incur a 50% restocking fee.
Ship the return:
Just include a copy of the invoice and write a note on it of what you would like done and ship the package insured
to the address below. We strongly recommend insuring any return and packing them well as we can not take responsibility, if we do not receive the return or if it comes in damaged. If a package is returned without instructions
it will be treated as a request for refund.
Rhinestone Jewelry Corporation
2028 McDonald Avenue
Brooklyn, NY 11223
Any claim for shipping shortages, shipping refunds for late delivery
or shipping errors must be made within 5 days of the delivery. If
there is a shipping shortage, the box must be kept for carrier inspection. Discarding the box will waive rights to a claim.
Any claim for non-receipt of a package must be made within 30 days of the order being placed.
Cancellations and Refused Orders
Cancellations, refused orders (not accepted by the purchaser from the delivery service) and undeliverable orders (incorrect address) on any product already shipped will be treated as a return and incur the re-stocking fees. Refused orders will also be responsible for shipping costs. Orders over $500, custom orders (orders for products in any other way than they are stocked) are not
We are not able to change orders once they are placed. Sometimes,
in an emergency case, we can do it; but it is never guaranteed. Due
to our consolidated shipping, multiple pickups throughout the day and dependence
on proper ordering, we can only guarantee to try to change the order (in
an emergency instance.)
We take Visa, Mastercard, American Express, Discover, Visa debit
and MC debit cards as well. If the credit card declines, we will send an email and retry the charge daily until cancelled. Please check your email for any messages and make sure to respond.
Minimum Style quantities
Each style has a minimum order quantity specific to that style
only. It does not accept mixing with other styles. The ordering
system will only allow entries for that quantity or higher.
USA minimum order: $100.00 USD
Export Order Minimums: $250.00 USD
For new customers (customers purchasing less than 90 days,) we can only ship to the address where the credit card bill comes to. In some circumstances, an alternate address can be added to the credit where we may be able to verify this with the credit card company, but we would need to be notified by this at the time of placing the order. If 2 addresses are filled into the shipping address during checkout (for example a PO Box and a street address,) we may correct it to the one which the credit card company verifies. If you are a new customer and enter a different address other than your credit card address in the shipping address area of the checkout section, it may delay order processing and may cause additional communication. We verify the address on every order with the credit card company.
We ship to US, UK, Ireland, Netherlands, Scotland, Germany, France, Canada, Japan, Australia, New Zealand and
175 other countries. Now
shipping to every country in the world!
If the product is in stock, it will ship within 1 business day. If it is not, then it may take a few days before shipping. Once the product is available, we can ship the method that you choose. For example, choosing "overnight" as a option, will have the product shipped that business day overnight. However, if the item(s) are not in stock, then, it will ship overnight once they are in stock. If the shipping method that you choose is not available for your address, we will change the shipping method to the closest type that which is available for your address. Shipping carrier address correction and address change charges are the responsibility of the customer and will be charged accordingly.
Most shipping services do not deliver on the weekends and many national holidays and also does not count those days as transit days. We can not take responsibility for any transit delay of orders once they are picked up by the carrier.
Remote areas may take longer than estimated times in the tables below.
|Service inside the USA with usual delivery times
||Sample Orders under $50.00
||Re-orders $50.00 - $99.99
||Orders over $100.00
|Surface (1-5 business day transit)
|2-3 Days (2-3 day transit)
|Express (Usually 1 day transit)
|Service to other international locations -
||Shipping cost not including tax/tax
related charges that may be collected in your country.
|Surface (10-14 days) - Most countries
| Express (1-4 days + customs clearance
time) - Most countries and areas
***For International shipments, only the shipping costs are noted. Customs, duty and other import related charges if collected in your country would be the responsibility of the purchaser.
If an international shipment is refused and the carrier demands duties to be
paid, we will pay them and it will be charged to the customer in addition to a
service/billing fee. If the courier service attempts delivery unsuccessfully, where the courier begins return to sender procedure then all costs will be the responsibility of the customer and if the product is received by us, then only the product value less it's appropriate restocking fee and less any extra costs incurred to our company (such as freight, duties and duty related fees) will be refunded.
****Any claims must be made within 5 days of receipt****
At the time of writing these terms and conditions, we only collect tax for orders shipping to New York. If your company is a New York company and tax exempt, you can enter your tax id number in the checkout and send us an ST120 certificate. If we do not receive the properly filled out certificate from you after placing the order then tax will need to be added back to the order and will be charged to your credit card.
Orders are only accepted on the website.
For your comfort, our website checkout system is on a 128 bit encryption
Secure Server and guaranteed secure. This means that the information is
encrypted and cannot be read by anyone other than ourselves. You can see that
the pages are secure because the address in the address bar changes from being
http:// to https://. You will also see a padlock symbol or key in the bottom bar
of your browser. In addition, our system is tested daily for any
Additional Security and Fraud Protection
Security checks: As part of our policy to protect against the fraudulent
use of credit cards, we carry out random security checks on orders. These can
take various forms, and from time to time it may be necessary for us to ask you
to provide a copy of a recent statement header for the card being used on your
order. Please note that we are only interested in confirming information already
provided on your order, i.e. the billing name and address and card issuer
details, and do not need to see actual transactions, which can be covered up. In
case you have any concerns regarding security, we can also assure you that all
information is shredded as soon as we have confirmed the details required. We
hope you appreciate that this is undertaken in the interests of fraud
prevention, and is a necessary precaution.
The prices quoted on the website are in US dollars. The
transactions are completed in US dollars and converted by your bank so that you
can pay your country's equivalent.
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All Web design, text, graphics and underlying source code, software and all
other material on this website are copyright Rhinestone Jewelry Corporation ALL
RIGHTS RESERVED. Permission is granted to electronically copy and to print
in hard copy portions of this Web site for the sole purpose of placing an order
with Rhinestone.com or using this Web site as a shopping resource. Permission is also granted to use these pictures on another website only to sell products purchased from Rhinestone Jewelry Corporation. Any other use
of materials on this Web site...including reproduction for purposes other than
those above, modification, distribution, or republication without the
prior written permission of Rhinestone.com is strictly prohibited.
Terms and conditions of sale
No contract will subsist between you and rhinestone.com (Rhinestone
Jewelry Corporation) for the sale by it to you of any product unless and until
Rhinestone.com accepts your order by receiving full payment and verifying your
identity and address. For the avoidance of doubt, any such contract will be
deemed to have been concluded in New York. Further, any such contract will
be interpreted, construed and enforced in all respects in accordance with the
laws of New York, and you and Rhinestone.com irrevocably submit to the
non-exclusive jurisdiction of the New York Courts.
To the fullest extent permitted at law, Rhinestone.com is providing this
web site and its contents on an "as is" basis and makes no (and
expressly disclaims all) representations or warranties of any kind, express or
implied, with respect to this web site or the information, content, materials or
products included in this site including, without limitation, warranties of
merchantability and fitness for a particular purpose. In addition,
Rhinestone.com does not represent or warrant that the information accessible via
this web site is accurate, complete or current. Price and availability
information is subject to change without notice. Except as specifically
stated on this Web site, to the fullest extent permitted at law, neither
Rhinestone.com nor any of its affiliates, directors, employees or other
representatives will be liable for damages arising out of or in connection with
the use of this Web site or the information, content, materials or products
included on this site. This is a comprehensive limitation of liability that
applies to all damages of any kind, including (without limitation) compensatory,
direct, indirect or consequential damages, loss of data, income or profit, loss
of or damage to property and claims of third parties.
Choice of Law: Arbitration
These Terms and Conditions are entered into in the State of New York and shall be governed by and construed in accordance with the laws of the State of New York, exclusive of its choice of law rules. Any dispute, controversy or claim arising under, out of, in connection with or in relation to the Site or these Terms and Conditions will be resolved by final and binding arbitration conducted in accordance with and subject to the Commercial Arbitration Rules of the American Arbitration Association ("AAA") then applicable. One arbitrator will be selected by the parties' mutual agreement or, failing that, by the AAA, and the arbitrator will allow such discovery as is appropriate, consistent with the purposes of arbitration in accomplishing fair, speedy and cost effective resolution of disputes. Judgment upon the award rendered in any such arbitration may be entered in any court having jurisdiction thereof. The arbitration will take place in New York, New York. Any award entered by the arbitrator(s) shall be final and judgment thereon may be entered in any court having jurisdiction. In any action to enforce these Terms and Conditions, the prevailing party will be entitled to costs and attorneys fees. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.
Privacy Statement for www.rhinestone.com
Rhinestone Jewelry Corporation has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information and for use in fraud protection.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Information submitted with orders is used to determine legitamacy of an order and at times a PCI compliant 3rd party may be used to verify authenticity of an order to prevent fraud. The 3rd party has no rights to use the information for anything other than deternmining legitamacy of an order.
Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
After placing an order, you may be offered a chance to review the product or the website by a 3rd party company. The review may or may not be published. All reviews are delayed to check for accuracy and spam.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Information is kept on private servers which are not accessible by outside parties.
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
You can send email to info at rhinestonejewelry dot com
This site gives users the following options for changing and modifying information previously provided.
email: info at rhinestonejewelry dot com
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us.
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